Time Tracking Software for Australian Service Businesses
Time Tracking That's Built Into Your Workflow
SmarterView's time tracking is built into the workflow your team already follows, so time is tracked without anyone needing to think about it.
Why time tracking usually fails
The problem isn't your team; it's that traditional time tracking treats it as a separate task, something extra your team needs to remember to do that gives them zero benefit. It makes sense why they don't do it.
SmarterView works differently. Your team will track time because they can't start their next job without finishing the current one. It's not an extra step; it's built the workflow they need to do their work. We call it passive compliance. Time tracking happens automatically, and you get accurate data about where every minute is going.
How it works
Here's an example of how SmarterView's time tracking performs in a hypothetical workflow:
Today's jobs
Three insights that change how you run your business
Who's working faster than you thought?
You've been scheduling two hours for a particular job. Your team logs their actual time, and it turns out everyone's finishing it in 45 minutes. You've just discovered you're paying for 75 minutes of nothing, multiplied by however many times that job happens per week. Tighten the schedule, fill those gaps with productive work, and wage costs will drop without reducing anyone's hours.
Where are the hidden costs?
Travel and wait time get tracked separately from work time. You'll quickly see patterns you couldn't see before. Do certain clients consistently have 30-minute wait times because they're never organised when you arrive? Do jobs in certain suburbs cost you an extra hour of drive time that you're not billing for? Use this data to negotiate better rates or restructure pricing to account for or show the client to motivate punctuality.
Who is better at what?
Not everyone on your team works at the same pace, and that's fine. What matters is knowing who's naturally faster at specific tasks so you can assign work accordingly. Your time tracking data will show you this data, so you can start matching people to tasks they're good at.
Getting specific with sub-tasks
You can track a job as one block or see even more benefit from breaking jobs into tasks.
If an electrical job involves installing nine outlets, five ceiling fans, and two lights, you can track each as a separate task. Knowing the whole job took two hours is useful, but knowing that outlets take six minutes each, fans take 20 minutes, and lights take 12 minutes is even better. Now, when you're quoting the next job, you have real install times for specific tasks to form a more accurate quote.
Frequently asked questions
Love our time tracking? You might also like our other features.
Stop chasing timesheets and guessing the schedule
Get accurate time tracking without creating headaches for your team. Build it into the workflow with SmarterView, and make the most of every minute.